THE POLICIES

  • CANCELLATION POLICY

    You must cancel a class at least 12 hours in advance for AM classes (before 12PM) and cancel at least 4 hours in advance for PM classes (after 12PM) or you will lose a credit. For memberships, you will be charged a fee for no-shows ($15+tax) and $10+tax for any late cancellations (effective June 20th, 2026). This includes switching time slots after the late cancel period has gone into effect. This is to prevent spots from being booked up and unattended in classes that otherwise would have been available for another client to book, and to give those who are on the waitlists for our most popular classes a chance to get a spot in class. If you are unable to make it to class, we encourage you to cancel at least 12 hours in advance to avoid any charges, and so that your spot can be made available to another person. To cancel your booking, please access your account online or in our app. If you have any questions, please feel free to contact us at info@thecommnswellnesscollective.com

  • WAITLIST PROTOCOL

    Our waitlist’s intention is to move quickly and ensures that guests who want to take a class will have the best chance of getting into that class. As soon as a spot opens up, you will be automatically enrolled on a first-come, first-served basis, up to 1 hour before class start time. If you do not wish or intend to take the class, we encourage you to remove yourself from the waitlist to avoid automatic enrolment and a penalty should you no longer be able to make it. You can remove yourself from the waitlist at any time without penalty. Once you are enrolled, our standard no-show / late cancellation policy will apply. Removing yourself from the waitlist will allow other guests who are on the waitlist and able to make it to class the chance to get in.

  • RESERVING A SPOT

    Booking online or on the app is recommended to ensure you secure a spot. However walk-ins are welcome provided there is a spot available in the class.

    Pick A Spot available for some classes- clients can select a specific spot in class upon signing up. Spots will be numbered for clients to find upon arrival.

  • LATE ENTRY

    Out of respect and safety for other clients and instructors, classes will start on time. Doors will lock at the start of class time. Once the studio doors close, any other latecomers will not be allowed in. We are firm with this policy because opening the studio door once it’s been closed disturbs the flow of the class, and also puts guests who are stationed next to the door at risk of injury. Classes also begin with an introduction, including proper form and technique, that is required to be successful in the class. If you arrive late for your class, we would be happy to find a spot for you in the next class, if there are available spots.

  • MEMBERSHIPS and credits

    All class credits and packs expire 6 months from the purchase date. If you need an extension, email us at info@thecommnswellnesscollective.com and we will help. All passes are non-refundable, non-transferable or exchangeable. Please note that if passes are re-issued, they will reflect the current cost. Ex: if you bought 10 passes on sale for $200 (value of $20/class) but at date reissued the class costs are $25 you would get a value equal to the cost you paid equaling out to 8 passes reissued.

    Please email info@thecommnswellnesscollective.com if needing to cancel a membership.

  • RETURN POLICY

    We do not allow refunds and do not accept refund requests for price adjustments.

THE COMMNS

THE COMMNS

  • Privacy Policy — The Commns Wellness Collective

    Last updated: October 15, 2026

    What we collect

    - Contact details you give us (name, email, phone) when you book classes, buy passes or memberships, or join our mailing list.

    - Booking and payment information, processed through our booking platform.

    - Basic website analytics (pages visited, device type).

    How we use it

    To manage your bookings, memberships and payments; to send studio updates and offers (you can unsubscribe at any time); and to improve the studio experience.

    Sharing

    We do not sell your personal information. We share it only with the services that run our bookings, payments, and email communications.

    Your choices

    You can ask to see, correct, or delete your information at any time — just email info@thecommnswellnesscollective.com.

    Cookies

    Our site and booking platform use cookies to keep you signed in and remember your preferences.

    Contact

    The Commns Wellness Collective, 117 20th St W, Saskatoon, SK · info@thecommnswellnesscollective.com

  • WAIVER AND RELEASE OF LIABILITY

    I, ___________________, acknowledge that I am participating voluntarily in physical activities and using equipment and facilities at THE COMMNS WELLNESS COLLECTIVE INC. (hereinafter referred to as “The Studio”). In consideration of being allowed to participate in these activities and use these facilities, I agree to assume full responsibility for any risks, injuries, or damages, known or unknown, which I might incur as a result of my participation.

    I understand that I am solely responsible for any and all medical expenses, loss, or damage that I may sustain as a result of my participation in any activity or use of any equipment provided by The Studio. I hereby waive, release, and discharge any and all claims, demands, or causes of action that I have or may have against The Studio, its owners, instructors, employees, and agents, for any and all injuries, damages, or losses that I may sustain while using the facilities or participating in any activity.

    I understand and acknowledge that participating in physical activity and using fitness equipment involves risks of injury, including but not limited to the risk of serious bodily injury, permanent disability, paralysis, or death. I voluntarily and knowingly assume these risks, both known and unknown, and accept full responsibility for my participation and use of the facilities and equipment.

    I represent and warrant that I am physically fit and able to participate in these activities and use the equipment provided by The Studio. I also agree to comply with all rules and regulations of the facility and to follow the instructions of the instructors and staff.

    I acknowledge that if I am an expecting Mother, my Doctor has cleared me prior to class registration.

    If under the age of 18, parent/guardian will sign on behalf.

    This waiver and release of liability shall be binding upon my heirs, executors, administrators, and assigns.

    I HAVE READ THIS WAIVER AND RELEASE OF LIABILITY, FULLY UNDERSTAND ITS TERMS, UNDERSTAND THAT I HAVE GIVEN UP SUBSTANTIAL RIGHTS BY SIGNING IT, AND SIGN IT FREELY AND VOLUNTARILY WITHOUT ANY INDUCEMENT.

    Client Name: _________________________

    Signature: ____________________________

    Parent/ Guardian Signature: ____________________________

    Date: _______________________________